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Off-the-shelf tools are a great start. Here are the signs it might be time for something built around you.
Ready-made software covers a lot of ground. But when your team spends more time working around tools than with them, it may be time to consider a custom solution.
Signs to look for
Repeated copy-and-paste between systems, critical data living in spreadsheets, and processes that only one person understands.
Start small
A focused first version that solves one painful workflow is usually more valuable than a large platform planned for years.